|Employer:||NewTown Solutions, Inc.|
Bloomington - Hennepin County|
|Employment Type:||Full Time|
|Essential Duties and Responsibilities: |
All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in other related duties as assigned:
| Develop detailed procedures for installations of similar projects|
Develop detailed PLD (Physical Layer Diagram), and Network Diagrams for customer installations
Develop detailed scope of work document for installations
Lead Customer Installation Projects
Ability to learn customer applications on the fly
Work with Sales and Field staff to ensure correct equipment sold
Provide remote Level 1& 2 service to various clients on numerous products
Provide assistance to Level 1 & level 2 Helpdesk personnel
Mobile Device Support
Provide general assistance to teammates
Understanding of TCP/IP, Firewalls, Backup
Expert knowledge of Windows Server, Active Directory, Exchange, and Microsoft products
Create documentation and instructions for customer installations
Escalate issues to Field Engineer Lead
Other duties as assigned.
|Essential Education, Skills and Experience:|
Installation and configuration of Microsoft Server, Microsoft Hyper-V, Microsoft SBS and related technologies
Installation and configuration of VMWare, vMotion, Storage vMotion and related technologies
Installation and configuration of SAN technologies including Dell/Compellent, Dell/Equilogix, and EMC VNXe, and VNX lines
Installation and configuration of iSCSI, FCOE, and FC fabric infrastructure technologies including Brocade, Cisco, and Extreme Networks
Installation and configuration of
8 or more years related industry experience, and/or training, or equivalent combination of training and experience
Microsoft Certifications are recommended
Dell and EMC Storage certifications are recommended
VMWare certifications are recommended
Strong attention to detail and follow through skills.
Ability to work under pressure, multitask and meet deadlines.
Excellent customer service skills.
Aptitude for coming up with creative and alternate solutions.
Strong negotiation skills.
Strong communication skills
Willingness to assist teammates and effectively train and motivate them.
Strong team player
Work Environment/Physical Demands:
High energy position dealing with clients on a daily basis.
If you are interested and available for this full-time, direct position with our client in the Twin Cities Minneapolis South metro area, please use the apply process where you found this job or apply directly on our website at the following URL: http://www.newtownsolutions.com/show_job.cfm?ID=00003055&SRC=MHTA
Note: This position does not qualify for sponsorship, no third party resumes please. Applicant must be able to prove authorization to work in the US as part of Form I-9 verification.